Privacy Policy

Information you provide

The initial review asks for contact details and information about the property, estimated value, existing loans, requested amount, occupancy, intended use of funds, rental income, property expenses, estimated credit range and ownership structure. The request also records your contact confirmations, source-page and advertising attribution values, and a request reference.

Why these details are used

The Equity Desk uses the information to understand your request, identify the next review needed, contact you about it, and maintain a saved record. Form and delivery checks help prevent automated or duplicate requests and confirm whether an inquiry was saved.

How your request is handled

Submitted inquiries are stored for the Equity Desk to review. The information in a request may also be delivered to its customer-management and email service providers so the team can respond. Ask the desk about the handling and retention of a submitted record, including information held by those providers.

Browser drafts and attribution

The form can temporarily save property and loan details in your browser so you can return to an unfinished request. Draft recovery is available for up to 30 minutes after the last save. Contact names, phone numbers, email addresses and contact confirmations are not included in that draft. Start over clears the scenario draft. Advertising attribution values may remain for the browser session. Calculator estimates are removed from the transfer record after they are used, and can then form part of the scenario draft.

Privacy questions and requests

For privacy questions or to request access, correction or deletion of a submitted inquiry, call 844-995-CASH or use the Contact page. Include the email address used for the inquiry and the saved-request reference if available. You can also ask about record retention, service providers and available privacy choices. Do not send identity documents or sensitive account details with the initial request.